Get started with the webshop

Where Can I Find the Favorites List?

1. You’ll find “My Favorites List” either in the dropdown menu under “My Account,” or in the left-hand menu within the “My Account” section.
2. Here, you'll find all your saved favorites lists.
3. To view a list, simply click on the list name.

How to Place an Order from the Favorites List:

First, read the important information above.

To add items from the list to your shopping cart, check the box labeled “Select.”

Add Selected Items to the Shopping Cart

If you want to change the quantity per item, we recommend doing this directly in the shopping cart for a faster experience.

To add the entire list to your cart, click on “Add favorites list to cart.”

In the shopping cart, you can then adjust quantities, remove items you don’t want to order, or make other changes.

Follow the steps above for a smoother and faster experience.

Create a New Favorites List

To create a new favorites list:

1. Go back to “My Favorites List.”

2. Click “Create Favorites List.”

You can add products in two different ways:

• Add items manually by searching for product name, article number, or reference number.

• Or upload a ready-made list. To create a list, you can download a template or create your own by following the instructions on the right.

Select the file.

You can also use drag and drop.

Then click on “Upload File.”

Share a Favorites List

You can share your list with colleagues by clicking “Share.”Enter the recipient’s email address and click “Send.”

Schedule a Reminder for Regular Orders

Click the three dots.Select “Schedule Reminder.”Choose how often, which day, and between which dates.

Add Products to Your Favorites List from the Product Page

You can also add products directly from the product page.Click “Add to Favorites List.”Choose which list you want to add the product to, or create a brand-new list.

Click on “My Account” at the top right or at the bottom where it says “Register as a Customer” under My Pages.

Fill out all the required fields in the form, then click “Register.” We will process your information and send you an activation email once your registration has been approved.

NOTE: If you wish to update your customer details after your registration has been approved, please contact customer service.

Start by clicking “Log In” in the top right corner.

Enter your username and password.Your username is your email address.

Click “Log In.”

Once logged in, you'll land on the homepage and can start shopping right away.

Click on “Log In.”

Then click on “Forgot Password.”

Enter your username – your username is your email address.

An email will then be sent to you with a link to reset your password.

In the search bar, you can enter: product name, article number, or reference number.

After typing the first three letters, the most popular products will appear.

You can also search by category.

If you want to read more about a product, simply click on it.

If you want to purchase the product, click “Add to Cart.”

Your cart will then be updated.

One way to find products is by browsing product lists and using filters.

Click on “Products.”

Choose a category.

Select subcategories.

This will take you to the product list.

Here you’ll see all available products within the selected category.

You can view the product name, article number, price/request a quote, stock status, and other important information such as whether the item is a special order.

If you want to order the product directly from this view, simply choose the quantity and click “Add to Cart.”

If you’re not ready to order yet, you can save the product to a favorites list.

If there are too many irrelevant products, you can filter the results using the menu on the left.

Clicking on a product will take you to the product page.

There, you’ll find similar information in more detail, including a longer description, related documents, product videos, and specifications.

Click on “Compare” for up to four products.

The selected products will then appear at the bottom of the page.

Once you’ve chosen the products you want to compare, click “Compare.”

Examples of what is compared include: price, animal species, and form of processing.

To switch one or more products, click “Back.”

Here you can remove and add products.

Click “Compare” again to return to the comparison table.

When you're done, click “Remove All.”

If the item is marked as "In Stock" in green, the product is available.

You can see how many items are in stock by clicking the information icon located right next to it.

If the item is marked as "Out of Stock" in red, it is temporarily unavailable and will be back in stock soon. If you want to know the exact date, you can always contact customer service.

Some of our items are special order products that are only ordered to our warehouse upon customer request. These have an orange "banner" labeled "special order." Please note: special order items are non-returnable.

If you know what you want to order, you can click on “Quick Order.”

Search for the product by entering:

product name, article number, or reference number.

Once you have found the product, click “Add to Order.”

You can update the quantity.

When the order is ready, click “Submit Order.”

The products will be automatically added to your shopping cart.

If you have a prepared order on a list, you can upload it under "Quick Order."

Click "Upload Order."

If you haven’t downloaded the template yet, you can do so by clicking "Download Template."

It’s also possible to follow the instructions and create your own template.

When your list is ready, upload it.

Select the file or use drag and drop.

Then click "Upload File."

The products on the list will automatically be added to your shopping cart.

When you have finished your order and want to submit it, click on the “Shopping Cart” to go to the order summary.

Check that your order is correct.

To continue, click “Shopping Cart.”

Choose your delivery method: “Pick up” or “Ship to address.”

Make sure the billing and delivery addresses are correct.

On the right, you will find a summary of the order costs.

The total should match the amount on the previous page.

Check one last time that your customer details and order are accurate.

Choose your payment method.

When everything is ready, click “Submit Order.”

You will then be directed to your order confirmation.

An order confirmation will also be sent to your email.

To find previous orders, go to “My Account.”

Here you will see your latest “Recent Orders.”

To view all previous orders, click “View All.”

You can also find them under “Order History” in the side menu.

Here you can browse through all past orders.

You can also access your order history from the “My Account” dropdown menu.